Our Mission
One Purpose. Ensuring customer success by making it easy to get help from us through an award-winning customer experience across all Progress products and solutions.
Our Commitment to our Customers
Progress Customer Support is SCP Certified!
Service Capability & Performance (SCP) Standards establish the global benchmark for service excellence.
Winner of the Omega NorthFace Award for 9 years
This award is presented annually to organizations who exceed expectations in customer service.
Customer Satisfaction Rate
Check how we monitor how happy our customers are.
Knowledgebase
Search product knowledgebase for FAQs and product help.
Log/Update a Support Request
TechSupport Direct is the web interface into your regional Technical Support case tracking system. Via this service, you can log, monitor, update, and close cases over the web.
Resources
Help with a Connect product License Key
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